Direct Primary Care (DPC) is reshaping how Dallas residents approach family medicine. Instead of dealing with insurance forms, DPC offers a monthly membership that unlocks unlimited access to primary care. At the forefront is Eden Health, a Southlake-based clinic serving the Dallas–Fort Worth area with 24/7 physician texting, house calls, wholesale labs, and same-day appointments. All for one clear, flat fee.
Key Takeaways
- DPC eliminates insurance paperwork with simple monthly fees.
- Eden Health offers same-day care, extended visits, and home visits.
- Over 24% of Dallas residents are uninsured—DPC fills the gap.
- Small businesses can offer DPC as a low-cost employee benefit.
- DPC improves chronic disease management and ER avoidance.
Detailed Guide
What is Direct Primary Care and how does it work?
Direct Primary Care (DPC) is a healthcare model where patients pay a monthly fee directly to their doctor, typically $50 to $150, in exchange for comprehensive primary care services. This includes unlimited office visits, virtual consults, extended appointments, and routine procedures. Since no insurance claims are filed, doctors spend more time with patients and less on admin.
Why is DPC becoming popular in Texas?
DPC has grown rapidly across the U.S., and Texas ranks among the top five states for adoption. Doctors and patients alike are drawn to its transparency and simplicity. By avoiding insurance billing, DPC reduces downstream ER use and specialist referrals. However, it’s not a substitute for catastrophic insurance coverage.
Who is behind Eden Health in Southlake?
Eden Health was founded by Dr. Mohamad Elzaim, a family physician who left fee-for-service medicine to offer more personal, affordable care. With an MD/MBA from Loyola University, he built Eden Health to “put people over profits” through patient-focused, transparent healthcare.
What do Eden Health memberships include?
Eden Health offers Individual, Couple, and Family plans that include:
- Unlimited in-clinic, virtual, or at-home visits—no copays.
- 24/7 access to your doctor via text or video.
- 30–60 minute appointments with same-day availability.
- Wholesale labs, imaging, and prescriptions (up to 80% off).
- Optional services like weight loss, hormone therapy, and home phlebotomy.
Monthly fees are flat, predictable, and include almost all your primary care needs.
How far does Eden Health’s care extend?
Though based in Southlake, Eden Health provides mobile and in-home health care across Dallas, Fort Worth, and the surrounding suburbs. Their mobile-first approach makes it ideal for families, gig workers, and small businesses throughout the DFW corridor.
How does DPC help uninsured Dallas residents?
Dallas County has the highest uninsured rate among large Texas counties—over 24% of adults and 15% of children lack coverage. Traditional insurance often costs more than $7,000 a year for individuals. DPC offers a low-cost alternative that still covers everyday care, ideal for freelancers, service workers, and immigrants.
Can DPC improve chronic condition management?
Yes. Dallas struggles with high rates of diabetes, hypertension, and obesity. DPC’s unlimited access means patients can get ongoing help managing conditions without extra costs. Same-day visits and 24/7 doctor texting allow for real-time support and medication adjustments.
How does DPC reduce emergency room use?
Many of the 240,000+ annual ER visits at Parkland Hospital could be handled in a primary care setting. Eden Health’s 24/7 access and flexible scheduling let patients avoid unnecessary ER trips, reducing system strain and personal costs.
Is DPC good for small businesses?
Absolutely. With over 65,000 small businesses in Dallas, many can’t afford traditional group insurance. DPC lets owners provide real health benefits at a fraction of the cost—helping with employee retention, recruitment, and reducing absenteeism due to unmanaged illness.
Example: DPC vs Traditional Primary Care
| Feature | Eden Health (DPC) | Insurance-Based Care |
| Cost | Flat monthly fee; no copays | Premiums, copays, deductibles |
| Appointment Time | 30–60 minutes | 7–15 minutes |
| Scheduling | Same-day or next-day | Several days to weeks |
| After-Hours Care | 24/7 doctor texting | Nurse line or urgent care |
| Paperwork | Minimal | Extensive coding and billing |
| Insurance Needed | No, but catastrophic plan recommended | Yes, for every service |
FAQs
Is Eden Health insurance?
No. Eden Health is not insurance. It’s a direct care membership that handles everyday health needs. You may still need a high-deductible plan for hospitalizations or specialist care.
Can I use HSA/FSA funds for DPC?
In some cases, yes. Recent legislation allows HSA/FSA use for DPC if paired with a qualified health plan. Consult a tax advisor for current rules.
Can I cancel anytime?
Yes. Eden Health only requires a 30-day notice to cancel your membership. There are no hidden fees or penalties.
Are labs and prescriptions included?
Most routine labs and medications are available at wholesale pricing, which is often 80% less than retail. These costs are separate but deeply discounted.
Quick Checklist to Join Eden Health
- 📞 Book a free discovery call at 214‑308‑1722 or online
- 📝 Choose a plan: Individual, Couple, or Family
- 🩺 Attend a 60-minute onboarding visit with Dr. Elzaim
- 💬 Start receiving unlimited care with 24/7 access
Summary
Direct Primary Care through Eden Health offers a fresh, affordable, and patient-first approach to healthcare in Dallas. With predictable costs, real-time physician access, and no insurance red tape, DPC fills a crucial care gap for uninsured residents, small businesses, and those seeking a better healthcare experience. Reach out to us now to take advantage of the best that medical care has to offer.
